Password reset

Opens from “Forgot password?” on Sign In. Employees without email ask their HR to reset.

1 · Request link
← Back to sign in

Forgot your password?

Enter your work email or username. We’ll send a reset link that works for 30 minutes.

No email on file? Ask your HR or manager to reset your password from the Admin dashboard.
2 · Check email
@

Check your inbox

If an account exists for sara.malik@northstar.com, a reset link is on its way. Check spam if it doesn’t arrive in a few minutes.

Back to sign in
3 · New password

Pick a new password

✓ At least 8 characters ✓ One number ○ One symbol (recommended)

You’ll be signed out on other devices.

Link expired
!

This link has expired

Reset links work once and last 30 minutes. Request a new one to continue.

Emails

Sent from the company’s name, 600px wide. Company initials badge replaces a logo.

Welcome · new employee
NR Northstar Retail

Welcome to the team, Sara

Northstar Retail uses StaffClock for attendance and pay stubs. Sign in to punch in at Store 12, request leave and see your pay.

Portalnorthstarretail.staffclock.io Usernamesara.malik Temporary passwordK7m-pQ42
Sign in and set password

You’ll pick a new password the first time you sign in.

Sent by Northstar Retail via StaffClock · Questions? Reply to reach your HR team.
Pay stub ready
NR Northstar Retail

Your September pay stub is ready

Net pay
AED 8,420.00
Signed by HR

Review the breakdown and acknowledge it in the app. Salary is paid by Northstar Retail to your bank account on file.

View and acknowledge
For security, pay amounts are never attached as files.
Leave decision
NR Northstar Retail
Approved

Your annual leave is approved

Dates14 – 18 Oct 2026 (5 days) Approved byOmar Haddad, Store Manager Balance left11 days

Rejected requests use the same layout with a red “Not approved” tag and the manager’s note.

Trial ending · to owner
StaffClock

3 days left in your trial

Northstar Retail has 48 employees and ran its first payroll on StaffClock. Pick a plan to keep attendance and pay stubs running after 12 Oct.

Suggested: Team · up to 50 staff$49/mo
Choose a plan

Empty and error states

Shown inside the Admin dashboard and Employee App.

Admin · no employees yet
+

Add your first employee

Add people one by one or import a spreadsheet. Each person gets a welcome email with their sign-in details.

Admin · no punches today
7:58

No one has punched in yet

Shifts at Store 12 start at 9:00. Punches will appear here live.

Send a reminder to 48 staff
Employee · location off
!

Turn on location to punch in

Northstar Retail checks that you’re at Store 12 when you punch in. Your location is only read at that moment.

  1. Open your browser’s site settings
  2. Set Location to Allow
  3. Come back and tap Try again
Employee · outside geofence
640 m from Store 12

You’re outside the punch-in area

Punch-in works within 150 m of Store 12. Move closer, or send a punch with a reason for your manager to review.

Employee · offline
Saved on this phone

Punched in at 8:57, waiting to sync

You’re offline. Your punch, location and selfie are stored and will upload when you reconnect. The original time is kept.

Owner · payment failed

We couldn’t charge your card

Your Growth plan renewal on 1 Oct failed. Update your payment method by 15 Oct to keep payroll and pay stubs available. Attendance keeps working.

Update payment method
404 · page not found
404

This page clocked out

The link may be old or mistyped.

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